Most frequent questions and answers

We take care of all expenses and there is no fee to come into the shelter.

The length of stay is overnight to 45 days , but is assessed on a case-by-case basis.

We have family rooms & Single rooms.

Call our 24 hour Crisis Line 1-877-977-0007 and one of our Resident Support Workers will determine if it is a safety concern and will talk you through the intake process.

Yes Staff are certified counsellors, have lived experience, and others who specialize in wholistic healing and wellness.

Yes , we provide you with access of phone calls, internet and television.

Certainly. Our facilities operate based on the principle of confidentiality, which means that our shelter staff are committed to not discussing anyone who is utilizing our services. This is important for safety reasons.

Help is available for domestic violence – reach out for support and safety.